Frequently Asked Questions
Frequently Asked Questions
How is the Hot Tub Filled?
Answer: You need a tap and hosepipe which we can use to fill the Hot Tub. We can use hot water from a tap (we have various adapters) if you want.
How long does it take to fill the hot tub?
Answer: Anywhere from 1 to 3 hours depending on water pressure.
Do you have to keep the plug in all the time for the hot tub to stay up?
Answer: The pump will need to be kept on at all times to keep the temperature of the hot tub stable and the water clean.
How is the hot tub powered?
Answer: Powered by customers 13amp socket (standard plug). We recommend an outdoor socket, but can provide external extension leads if required.
What is the temperature of the hot tub?
Answer: The Hot Tub’s default temperature if 35°C, however this can be lowered or raised accordingly.
How long does it take for the inflatable hot tub to be setup?
Answer: it takes around 30 mins to setup and from 1 to 3 hours to fill the hot tub with water. However in order for the chlorine to take effect and be at a safe level we recommend that you wait 24 hours before using the hot tub. We will always set the hot tub up the day before your rental commences to allow for this.
Is the Hot Tub safe for children?
Answer: Yes as long as supervised by an adult at all times. We recommend children that cannot swim/ touch the floor of the hot tub wear arm bands/ swimming float.
What we need from you to setup the hot tubs?
Answer: Level surface 2 x 2 meters
Water tap & Hose (if you can’t fill up your hot tub up, unfortunately we can’t supply the hot tub)
When will you deliver the Hot Tub?
We will deliver the hot tub a day before your chosen day as it takes up to 24 hours for the water to heat up, and chemicals to balance.
How long does the tub stay hot for?
Answer: You must keep the pump and heater on at all times to maintain the water quality. Once you turn on the bubbles the temperature will drop very slightly.
How do I book a Hot Tub?
Answer: You can email us ezebubbleshottubs@gmail.co.uk or phone 07808065800
How long can I book a Hot Tub for?
Answer: We recommend a minimum 3 day hire to achieve value for money, however we can set up for 1 or 2 nights. There is no maximum rental period,
How much is the deposit to secure a hot tub?
Answer: We require a £50 non-refundable deposit to secure your booking. The final balance is required 48 hours prior to the hot tub being set up.
Is the deposit included in the price for the hire?
Answer: Yes the price to hire does include the deposit
What Chemicals are used?
Answer: The Hot Tub is set up using chlorine granules, you are then provided with enough multi chlorine tablets for the duration of your hire.
How is the Hot Tub emptied?
Answer: On your hire we will return to empty and dismantle the Hot Tub, the water is emptied with a hosepipe down a regular drain.
Am I responsible for damages?
Answer: We understand that accidents happen, we request that pets are kept away from the Hot Tub & that no jewellery is worn whilst using the Hot Tub. If a puncture occurs please let us know ASAP, you may be liable for repair charges